Custom lesson plan Not Delivery

Posted in Category Open Discussion
  • C
    Con min 1 month ago

    Dear 30 Day Singer Support,

    I’m writing to follow up on my custom lesson plan, as it has been six days since I purchased it and I have not yet received it.

    I have tried to reach you via your support email. However I haven't recived a respone even tho a day has pass.

    Could you please let me know when I can expect to receive my lesson plan? If I'm unable to recivied what I purchased with in this month I would request a refund.

    Best regards,

    Mincon

     

  • C
    Camille van Niekerk 1 month ago

    Hello, Mincon!

    I will find out from the team what a typical turnaround is for custom lesson plans. Thank you for your patience!

    - Camille

  • H
    Henryzemsi 2 weeks ago

    hello Camille,

    I’m also writing to follow up on my custom lesson plan.

    Could you please let me know when I can expect to receive mine aswell?

  • H
    Henryzemsi 2 weeks ago

    hello,

    any feedback?

  • D
    Danielle 2 weeks ago

    Hi Henry, it only takes about a week to receive your plan. Have you checked your spam folders as well? Please send us a message to [email protected] for assistance with this. Thanks! 

  • H
    Henryzemsi 2 weeks ago

    Hello,

    nothing
    can you pls check at your end?

  • C
    Camille van Niekerk 1 week ago

    Hi Henry,

    Have you emailed [email protected]? Sometimes replies can go to spam, so please check all folders including spam!

     

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