Cancellation Request Submitted Before Renewal – Refund Required

Dear 30 Day Singer Support,

I am unable to reach you via your support email, as messages are not being delivered.

I had previously requested cancellation of my subscription before the renewal date. However, my subscription was still renewed and charged today (22 March 2026).

Please treat this as a formal notice that:

• I do not wish to continue the subscription

• The recent charge was taken despite prior cancellation request

I request:

1. Immediate cancellation of my subscription

2. A full refund of the renewal charge

If this is not resolved promptly, I will raise this with my bank as an unauthorised recurring payment.

Please confirm resolution as soon as possible.

Kind regards,
Dilbag Singh

Hi there, 

Did you email [email protected]?

We'll get this resolved for you!

- Camille

Hi Camille, yes I did but did npt get a reply.

Could you please refund now?

Regards

Dilbag Singh

Hi, Dilbag!

I don't handle payment/billing but will forward these messages to the web team and update with a response from them. 

Thank you for your patience,

Camille

Update: good news! Your subscription was already cancelled and refunded, and the support team responded to you on 4/16. Please check your junk folder for that confirmation email if you do not see it in your inbox. Thank you!